Wednesday, April 1, 2020

Multicultural Marketing: Why You Should Incorporate Multiculturalism in Your Marketing Strategy


While you may have polished your marketing strategy by tapping into the depths of social media, leveraging influencers, and creating powerful video content, it’s very likely that you’ll continue to witness a decline in business metrics. Why? We’ll get there!

According to a recent survey by Pew Research Center, over 80% of African Americans and 79% of Hispanics own a smartphone in the U.S. 

Another study indicates that African Americans and Hispanics are twice as likely to use their phones for online activity compared to white consumers. 

With smartphones emerging as the most important marketing tool of the decade, connecting with the growing multicultural audience that uses them has become imperative. 

Brands that fail to establish a connection with diverse racial and ethnic groups continue to witness deteriorating sales and growth. 

If you’re struggling to increase audience engagement and retention, we’ve rounded up some benefits of incorporating multiculturalism in your marketing strategy.

Give Your Business Metrics a Much-Needed Boost

According to new census population projections, the U.S. is expected to become ‘minoritywhite’ by 2045. As the multicultural population continues to grow, brands that tailor their marketing strategies in accordance with this growing diversity have noticed a generous boost in business metrics.

With a combined buying power of over $3.9 trillion, minority markets make up a major part of business revenue generation. 

In 2019, Nike released a powerful marketing campaign featuring Colin Kaepernick—an American football quarterback who refused to stand during the national anthem owing to the nationwide mistreatment of racial minorities.
The campaign and video went viral overnight and struck a chord with minorities and proponents of racial and ethnic equity and inclusion in America. 

The company’s stock dramatically soared after the ad, resulting in a whopping $6 billion increase in overall sales. 

Over the years, many companies have successfully devised and executed marketing campaigns with a strong focus on racial and ethnic inclusion and diversity. 

Targeting the multicultural population by incorporating strong elements of minority culture, identity, penchants, pop culture references, music, food, and language into a marketing campaign goes a long way in boosting metrics.

Establish an Inclusive Brand Identity

Struggling to give your brand identity and reputability a much-needed boost?
Incorporating multiculturalism in your marketing strategy is a great way to establish an inclusive brand identity.

Brands that failto market their products/services to diverse racial and ethnic groups have faced harsh backlash over the years. Dove’s racially insensitive ad was heavily criticized owing to its tone-deaf approach. I

n addition, Estee Lauder was recently criticized for its limited range of foundation colors for women. While the brand boasted a plethora of shades for pale skin tones, there were roughly two shades for deep skin tones. 

Contrarily, brands that have released inclusive products/services and marketing campaigns—including Fenty Beauty, Procter & Gamble, and Coca Cola—have witnessed a boost in brand identity.

Give Your Brand Greater Visibility

Creating a multicultural marketing strategy is one of the best ways to reach a wider audience. As the African American, Hispanic, and Asian populations continue to grow, producing content that makes them feel heard and recognized is imperative.
Over time, your brand will earn greater visibility that boosts metrics and sales.

We recommend getting in touch with a professional multicultural marketing company for the latest insights into producing diverse and inclusive content. With over 25 years of experience, WebJungle is one of the leading multicultural marketing agencies in the U.S. 

They also offer expert translation and interpretation services to help brands create language-sensitive marketing content for diverse racial and ethnic groups in the U.S. Check out their additional services—including multicultural video production and multicultural graphic design services—to kick-start your project!

For more information, call 415-956-2556.